ICCS
ICCS
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  • More
    • Home
    • About
      • MISSION AND VISION
      • WHY ICCS
      • CORE VALUES
      • OUR PARTNER
      • ICCS OVERVIEW
      • LEADERSHIP TEAM
    • INDUSTRY
      • DTH
      • AUTOMOTIVE
      • BANKING & FINANCE SERVICE
      • E-COMMERCE
      • FMCG
      • HEALTHCARE
      • INSURANCE
      • RETAIL
      • STARTUPS
      • IT/ITES
      • TELECOMMUNICATIONS
      • TRAVEL & HOSPITALITY
      • UTILITY
    • SERVICES
      • CUSTOMER LIFE CYCYLE
      • CHAT AND EMAIL
      • BACK OFFICE SERVICES
      • MARKET RESEARCH
      • TECH SUPPORT SERVICES
      • FINANCE & ACCOUNTING
      • STAFFING
    • CAREERS
      • EMPLOYEE-VERIFICATION
      • JOIN US
    • Investor Relations
      • Business Details
      • MOA and AOA
      • Board of Directors
      • Terms and Conditions
      • Composition of Committees
      • Codes and Policies
      • Financial Information
      • Shareholding Pattern
      • Key Managerial personnel
      • Grievance Redressal
    • NEWS & MEDIA
    • BLOG
    • CONTACT US
  • Home
  • About
    • MISSION AND VISION
    • WHY ICCS
    • CORE VALUES
    • OUR PARTNER
    • ICCS OVERVIEW
    • LEADERSHIP TEAM
  • INDUSTRY
    • DTH
    • AUTOMOTIVE
    • BANKING & FINANCE SERVICE
    • E-COMMERCE
    • FMCG
    • HEALTHCARE
    • INSURANCE
    • RETAIL
    • STARTUPS
    • IT/ITES
    • TELECOMMUNICATIONS
    • TRAVEL & HOSPITALITY
    • UTILITY
  • SERVICES
    • CUSTOMER LIFE CYCYLE
    • CHAT AND EMAIL
    • BACK OFFICE SERVICES
    • MARKET RESEARCH
    • TECH SUPPORT SERVICES
    • FINANCE & ACCOUNTING
    • STAFFING
  • CAREERS
    • EMPLOYEE-VERIFICATION
    • JOIN US
  • Investor Relations
    • Business Details
    • MOA and AOA
    • Board of Directors
    • Terms and Conditions
    • Composition of Committees
    • Codes and Policies
    • Financial Information
    • Shareholding Pattern
    • Key Managerial personnel
    • Grievance Redressal
  • NEWS & MEDIA
  • BLOG
  • CONTACT US

To gain an edge in the highly competitive telecommunications industry, organizations must keep up with increasing connectivity demands, address security challenges, and offer innovative services that align with the latest technologies and devices. As one of the leading telecom outsourcing companies in India, ICCS helps telecom businesses ensure that their key processes are optimized for efficiency, allowing them to focus more on their core competencies.


ICCS enables telecom companies to transform their value chain while overcoming challenges related to competition and customer demands. With a combination of domain expertise, world-class quality standards, advanced technologies, and analytics, ICCS helps businesses achieve cost efficiency while supporting sustainable and profitable growth strategies.

Our Services

As one of the fastest-growing providers of telecom call center services, ICCS offers a comprehensive range of services, including:


  • Customer Acquisition – Order fulfillment, order entry, outbound sales, lead generation, contract management, sales analytics, up-selling, and cross-selling.
  • Sales and Contract Administration – Sales order processing, inside sales, inbound call center support, ordering assistance, and contract preparation.
  • Operations – Billing support, usage analytics, inbound contact center support, web correspondence, service request monitoring, network utilization reporting, traffic routing planning, and churn analysis.
  • Order Management – Order provisioning, new product and service setup, order tracking, billing, order management, technical support, data management, and vendor tracking.

Our Advantages

  • Enhanced efficiencies
  • Scalable processes
  • Improved customer satisfaction
  • Data security
  • Customization
  • Disaster recovery
  • Real-time reporting
  • Bilingual support


By streamlining operations and enhancing customer experience, ICCS provides outsourcing telecommunication services that help telecom companies achieve cost and time-efficient success.


Contact us today to learn more about our Telecommunication BPO services and how we can help your business grow!

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