ICCS
ICCS
  • Home
  • About
    • MISSION AND VISION
    • WHY ICCS
    • CORE VALUES
    • OUR PARTNER
    • ICCS OVERVIEW
    • LEADERSHIP TEAM
  • INDUSTRY
    • DTH
    • AUTOMOTIVE
    • BANKING & FINANCE SERVICE
    • E-COMMERCE
    • FMCG
    • HEALTHCARE
    • INSURANCE
    • RETAIL
    • STARTUPS
    • IT/ITES
    • TELECOMMUNICATIONS
    • TRAVEL & HOSPITALITY
    • UTILITY
  • SERVICES
    • CUSTOMER LIFE CYCYLE
    • CHAT AND EMAIL
    • BACK OFFICE SERVICES
    • MARKET RESEARCH
    • TECH SUPPORT SERVICES
    • FINANCE & ACCOUNTING
    • STAFFING
  • CAREERS
    • EMPLOYEE-VERIFICATION
    • JOIN US
  • Investor Relations
    • Business Details
    • MOA and AOA
    • Board of Directors
    • Terms and Conditions
    • Composition of Committees
    • Codes and Policies
    • Financial Information
    • Shareholding Pattern
    • Key Managerial personnel
    • Grievance Redressal
  • NEWS & MEDIA
  • BLOG
  • CONTACT US
  • More
    • Home
    • About
      • MISSION AND VISION
      • WHY ICCS
      • CORE VALUES
      • OUR PARTNER
      • ICCS OVERVIEW
      • LEADERSHIP TEAM
    • INDUSTRY
      • DTH
      • AUTOMOTIVE
      • BANKING & FINANCE SERVICE
      • E-COMMERCE
      • FMCG
      • HEALTHCARE
      • INSURANCE
      • RETAIL
      • STARTUPS
      • IT/ITES
      • TELECOMMUNICATIONS
      • TRAVEL & HOSPITALITY
      • UTILITY
    • SERVICES
      • CUSTOMER LIFE CYCYLE
      • CHAT AND EMAIL
      • BACK OFFICE SERVICES
      • MARKET RESEARCH
      • TECH SUPPORT SERVICES
      • FINANCE & ACCOUNTING
      • STAFFING
    • CAREERS
      • EMPLOYEE-VERIFICATION
      • JOIN US
    • Investor Relations
      • Business Details
      • MOA and AOA
      • Board of Directors
      • Terms and Conditions
      • Composition of Committees
      • Codes and Policies
      • Financial Information
      • Shareholding Pattern
      • Key Managerial personnel
      • Grievance Redressal
    • NEWS & MEDIA
    • BLOG
    • CONTACT US
  • Home
  • About
    • MISSION AND VISION
    • WHY ICCS
    • CORE VALUES
    • OUR PARTNER
    • ICCS OVERVIEW
    • LEADERSHIP TEAM
  • INDUSTRY
    • DTH
    • AUTOMOTIVE
    • BANKING & FINANCE SERVICE
    • E-COMMERCE
    • FMCG
    • HEALTHCARE
    • INSURANCE
    • RETAIL
    • STARTUPS
    • IT/ITES
    • TELECOMMUNICATIONS
    • TRAVEL & HOSPITALITY
    • UTILITY
  • SERVICES
    • CUSTOMER LIFE CYCYLE
    • CHAT AND EMAIL
    • BACK OFFICE SERVICES
    • MARKET RESEARCH
    • TECH SUPPORT SERVICES
    • FINANCE & ACCOUNTING
    • STAFFING
  • CAREERS
    • EMPLOYEE-VERIFICATION
    • JOIN US
  • Investor Relations
    • Business Details
    • MOA and AOA
    • Board of Directors
    • Terms and Conditions
    • Composition of Committees
    • Codes and Policies
    • Financial Information
    • Shareholding Pattern
    • Key Managerial personnel
    • Grievance Redressal
  • NEWS & MEDIA
  • BLOG
  • CONTACT US

 With a projected GDP of 7%, the Indian economy is considered one of the fastest-growing in the world. Apart from this, even the demographic dividend of the country will increase along with the rising population. By 2026, India’s population is expected to reach 1.4 billion, and 83% of this increase is estimated to be in the age group of 15-59 years.


There is an increasing need to harness the skills and knowledge of this growing workforce and to explore ways to effectively deploy and utilize it in the future. IT services are moving towards innovation, advanced processes, and product development, which require specialized skills. The Indian ecosystem must undergo a significant transformation to ensure that the workforce is equipped to handle these advancements.

IT Industry Workforce Development

 IT companies allocate about 40% of their total expenditure to talent acquisition, upskilling, and retention. These companies recognize the importance of investing in human capital, believing that prioritizing and planning for industry reforms can lead to substantial success.


NASSCOM and NSDC (National Skill Development Corporation) have established the IT-ITeS SSC Council to develop a skilled workforce for the IT and IT-enabled services sector. The council's first meeting was held in April 2012. Its goal is to create a pipeline of industry-ready professionals by enhancing skill development, improving employability at all levels, and leveraging technology along with large-scale training initiatives.

Vision

  • Creating a sustainable talent pipeline with industry-ready professionals
  • Improving employability at every level
  • Nurturing diversity and economic growth relevant to the local ecosystem


ICCS plays a crucial role in this process as a facilitator, enabler, subject matter expert, and aggregator, providing specialized content for the development of industry-specific foundation courses in IT Services, BPO, Software Products, Engineering Services, and more.

 ©  Copyright @ INSIGHT CUSTOMER CALL SOLUTIONS LIMITED 2025. All Rights Reserved. 

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept