FINANCE & ACCOUNTING

Banking/Finance Services

Retail banks, credit card issuers, consumer lenders, asset management firms, brokers, and other financial services companies can utilize our outsourcing experience, secure global infrastructure, and quality processes to offload the following:

Contact Center Services

Account inquiry management (phone, email, web)
Balance transfers and consolidations
Collections
Cross-selling and up-selling
Customer acquisition
Customer service
Help desk
Inbound/outbound telemarketing
Lead generation and qualification
Loyalty/win-back programs
New account activation

Transaction Processing Services

Account maintenance
Account opening/processing
Accounts receivable management
Check/item processing
Clearing and settlement
Exceptions handling
Loan application processing
Payment processing

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