ICCS-BPO Open New Process With philip morris international

Posted by ICCS BPO on Saturday 22nd of December 2018

PMI is an American multinational cigarette and tobacco manufacturing company, with products sold in over 180 countries outside the United States. The most recognized and best selling product of the company is Marlboro.

Philip Morris International was an operating company of Altria Group. Altria explained the spin-off, arguing PMI would have more "freedom" outside the constraints of US corporate ownership in terms of potential litigation and legislative restrictions to "pursue sales growth in emerging markets.", while Altria focuses on the United States. The shareholders in Altria at the time were given shares in PMI, which was listed on the London Stock Exchange and other markets.

The company's headquarters are in New York City. It does not operate in the United States; Philip Morris USA, a subsidiary of PMI's former owner Altria, owns the Philip Morris brands there.

Now they have outsource their services to ICCS (Insight Customer call Solution) for smooth customer satisfaction.

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