ICCS-DTH call center BPO Services, Outsourcing In India


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BPO Services for DTH Industry

The DTH industry has witnessed a rapid growth, especially in countries like India where the DTH market is expected to cross $5 billion in revenue by 2020. Needless to say, new and existing companies are now entering into the DTH space to take advantage of the expected growth. 

With modern consumers now expecting the best from the companies they buy products or services from, offering world-class customer support to the customers is an excellent way for DTH companies to attract and retain their customers. ICCS with its vast experience in the industry offers BPO services for the DTH industry to help companies offer exceptional services to its customers.

With a workforce of more than 2,500 professionals, ICCS has helped DTH companies build a strong support system to enable them to offer the best services to the customers and stay ahead of the competition. We understand the challenges faced by the DTH industry and have time-proven solutions to help businesses achieve their objectives. 

 Apart from the existing solutions, we also offer custom solutions based on the requirements of our clients.

Our Solutions for the DTH Industry

  • Customer Support
  • Back office process
  • Lead generation
  • Cross-selling and up-selling
  • Feedback management
  • Tele-sales
  • Retention services
  • Order management
  • Order verification
  • Collections
  • Quality audits
  • Smart analytics
  • Consumer surveys

The ICCS Advantage

We are an ISO 9001:2008 Certified company which is a member several business organizations and associations, like Assocham, FICCI, IAOP, and Nasscom. Our services are established as per the latest quality standards and have been put in place after years of experience and thorough understanding of modern business challenges. 

It is with the help of our DTH BPO services that companies can increase their reach in the industry and offer best services to its customers to ensure higher retention level. Get in touch with us today to know more about our BPO services!