ICCS is looking for Quality QA for Mysore Location, job description is given below:

Position: Quality QA

Experience: 1-3 Years

Location: Mysore

Notice Period: Immediate -15 Days

Job Description:

·        Checking on the quality of calls of the agents

·        Checking of the quality of emails and chats

·        Document and report the feedback

·        Quality Audit.

 requirement

·        Should be fluent in English and Hindi speaking

·        Excel knowledge required

·        Pharmacy experience candidate will be given first priority

·        Should be aware about Quality KPIs and Reports

·        Education: Any Graduate/Post graduate