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Job Description:

ICCS BPO is Looking for #AssistantManagerQuality for Noida Location, Job description is given below:

Position: Assistant Manager-Quality

Experience: 4-6 Years

Location: Noida

Notice Period: Immediate - 15 Days


To create and publish regular audit reports with management and clients (daily, weekly, monthly)

To manage transaction quality profile for a customer service / sales process for our domestic client

Should have experience managing Quality for Sales process

Should have team handling experience

Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook)

Should have excellent communication skills (written and spoken)

Preferred to have six sigma knowledge and understanding of basic QC tools

Must have good analytical skills to conduct various analysis and RCA on a weekly/monthly basis