Position: Operation Executive

Experience: 1-3 Years

Notice Period: Immediate - 15 Days

JOB DESCRIPTION

Responsible for interacting with the clients and solving their queries

Maintaining the records of customer interactions and follow up with the clients

Provide feedback of the clients to the concerned departments and authorities so as to improve the services

Handled customer interactions.

Contacting potential clients via email or phone to establish rapport and set up meetings

ROLES AND RESPONSIBILITIES

Maintain constant communication with management, team, and clients to ensure proper operations of the organisation

Firmly work with respective team members to update the tickets

Substantiate to live the website on time with respective modification

Develop, implement, and maintain quality assurance protocols

Ensure that there must not find any critical fault on website and portal

Actively pursue strategic and operational objectives

Ensure operational activities remain on time and within a defined budget

Convincing and influencing ability

Excellent communication skills, Verbal and Written

Skills to work both independently and as part of a team