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Current Opening


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Job Description:

  • Checking on the quality of calls of the agents
  • Checking of the quality of emails and chats
  • Document and report the feedback
  • Quality Audit.
  • Willing to work in night shift (24*7)

Experience : 2- 4 years

CTC                :  1.2 LPA - 3 LPA

Number of Openings : 2

Location       :   Noida

Qualification : Graduate/Post graduate

Interested candidates can walkin for the interview:

Interview Venue : ICCS Ltd. C-133B, Sector -2, Noida

Nearest Metro Station : Noida Sector - 15 metro station.

Role: Quality Assurance/Quality Control Executive
Keyskills: Quality Analysis, quality audit, quality control, quality checking, Call Monitoring, call auditing, call auditors, voice auditing, feedback session with CSRs.

Desired Profile

  • Graduate/Post Graduate
  • Experience required into quality auditing (Inbound or Outbound processes)
  • Good communication
  • Education: Any Graduate