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Job Description:

Position: Quality Assurance

Experience: 3-5 Years

Notice Period: Immediate -15 Days

Location: Mumbai

Job Description:

Checking on the quality of calls of the agents

Checking of the quality of emails and chats

Document and report the feedback

Quality Audit.

Desired Profile:

Experience required into quality auditing (Inbound or Outbound processes)

Good communication skills

Education: Any Graduate/Post graduate