Position: Quality Assurance

Experience: 1-3 Years

Notice Period: Immediate -15 Days

Location: Noida

Job Description:

Checking on the quality of calls of the agents

Checking of the quality of emails and chats

Document and report the feedback

Quality Audit.

Desired Profile:

Experience required into quality auditing (Inbound or Outbound processes)

Good communication skills

Education: Any Graduate/Post graduate