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Job Description:

Position: IT Head

Location: Noida

Experience: 15-30 Years

Notice Period: Immediate – 30 Days


Developing and overseeing SMART goals for hardware, software, and storage

Ensuring strategic capacity planning

Managing all or part of the IT department

Directly supervising some employees

Hiring certain members

Handling employees’ concerns and performances

Job Description:

Communicating with the technology team and other departments as collaboration requires

Determining business requirements for IT systems

Identifying and eliminating security vulnerabilities with strategic solutions that increase data security

Directing and supporting the implementation of new software and hardware

Identifying and recommending new technology solutions

Managing the organization’s help desk (internal, external, or both)

Coordinating IT activities to ensure data availability and network services with as little downtime as necessary

Overseeing departmental finances, including budgeting and forecasting

Oversee all technology operations (e.g. network security) and evaluate them according to established goals

Devise and establish IT policies and systems to support the implementation of strategies set by upper management

Analyze the business requirements of all departments to determine their technology needs

Source and recommend efficient and cost effective technological equipment and software

Inspect the use of technological equipment and software to ensure functionality and efficiency

Identify the need for upgrades, configurations or new systems and report to upper management

Coordinate IT managers and supervise computer scientists, technicians and other professionals to provide guidance

Control budget and report on expenditure

Assist in building relationships with vendors and creating cost-efficient contracts Requirements

Proven experience as IT Head or similar role in BPO

Experience in analysis, implementation and evaluation of IT systems and their specifications

Sound understanding of computer systems (hardware/software), networks etc.

Experience in controlling information technology budget

Excellent organizational and leadership skills

Outstanding communication abilities

Should be certified ISO auditor with hands on experience on security audits