Position: Deputy Manager - Operations

Location: Mumbai

Experience: 5-7 Years

Notice Period: Immediate - 15 Days

Job Description:

Manage team of should have handle span >200 for day to day operations.

Willing to take escalations calls and has the passion to interact with difficult customers to improve

Customer experience and PPBL Brand image.

Attend trainings for personal knowledge and development. Clear New Hire training and weekly

Certifications in 1st attempt.

Conduct Weekly TL 1:1 documented review sharing performance trend against targets, expectation,

Action plan and commitment from each TL.

Should possess excellent people management skills

Need Manager from Sales Back ground People Management skills

Good in excel