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Techniques to Keep Your Agents Fresh and Focused

Techniques to Keep Your Agents Fresh and Focused

Posted by ICCS-BPO on Thursday 11th of January 2018

Guarded employee turnover needs no introduction. It’s one of the most crippling circumstances organizations of every shape, size, and offering face every single day. More alarmingly, the troublesome trait transpires. In recent years, concret...

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Creative Suggestion to train Call Center Agents

Creative Suggestion to train Call Center Agents

Posted by ICCS BPO on Friday 15th of December 2017

There are several call centers in the world and if you want to make yours a bit different from all of them, you need to have talented call center agents. Whether you are hiring or organizing the training for your existing employees you need to mak...

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